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We really don't have a reward system for performance. Someone receiving "Meets Expectations" on an evaluation will get the same step increase as someone who receives "Outstanding". Performing well may help in the future when it comes time for promotions but its not a guarantee. There are some of...

In 2020-2021 we allowed some office staff to work from home since City Hall was closed. We actually had some staff that requested to work in the office ( wanted to get out of the house :) ) When we ultimately opened City Hall back up, there was a push by some employees to remain at home but that...

I vote for Utility/Misc.

Most likely the issuance of the permit for the concert was just administrative and did not require public input.

We used to send out a customer satisfaction survey with every permit that was issued. We rarely received them back and have since stopped sending them.

We have Tech I's & II's. The Tech II's create permits for more complicated projects and do some plan review. We also have a Permit Supervisor that oversees the techs. We don't have a Sr Tech position yet but would like to in the future. From my experience, the larger cities have more opportunity...

We usually get busier right after tax season and that carries thru to November. It slows down slightly in December.

You will need to contact SCE directly to get a MSR# (Meter Service Request) for the temp power pole. Another option is to hire a temp power company to handle all the approvals, permits, pole installation and removal.

I make an effort to talk with my employees throughout the week. We don't always talk about work, sometimes there are issues in their life that they are struggling with and just need to vent. The supervisors and managers I have seen fail, have lorded over their staff and seemed to have forgotten...

We have a written policy of allowing an 80% refund if no inspections have been performed and the permit is still active ( not expired). The applicant must submit a refund request and the refund is only issued to the person who paid for the permit. 20% is retained for staff processing costs.

Any food items must be shared with all staff. Alcohol gifts are not allowed at all. If a gift card was given anonymously, we would most likely raffle it off to the everyone at City Hall. I do like the idea of using it for a staff function. Heck a couple boxes of donuts nowadays would equal $50...

We routinely take 2 weeks for simple projects while more complicated projects may take 3-4 weeks. I instruct my staff to be upfront at the beginning of a project regarding review times so the customer isn't calling us out of frustration after one week.

The current CA energy code requires all the electrical to be run to easily convert to all electric ( laundry, stove, water heater...)

If you live in an incorporated city you would obtain a permit from the city. If you live in an unincorporated area of a county you would get the permit from the county. Some cities/counties don't require permits for fences less than 6-7 ft in height, so I would recommend reaching out to verify...

We require electrical plans for all ADU's, JADU's, SF additions, new SFRs and even kitchen/bath remodels, so it is easy for us to catch prior to permit issuance.

The fee covers maintenance of the sewer system and sewer treatment facilities.

Yes. Sanitation fees are included in our Development Impact Fees for sewer system maintenance as well as separate sewer fees for the treatment facilities.

Most people love the online system. It saves a trip down to City Hall and hours commuting on the freeways to get here. Customers are not bound by our office hours and can submit at any time.

The 2-3 layers of drywall sounds like what is needed for a 2-hr rating. They sell 1-hr rated fixtures that only require 1-layer. I would want my plan checkers to call this out in their review and not rely on the inspector to catch it in the field.

Interesting information they are requiring for an indoor statue. We would just require a structural design for the attachment of the statue to its base so that it doesn't fall and injure someone in the event of being climbed on by children or an earthquake.