What is your building permit turn-around time?

[dollyachie]

We usually tell our customers 2-3 weeks for the first review. I've heard that is pretty timely compared to some jurisdictions but i'm curious how it is in other jurisdictions because we *still* get customer complaints about how long it takes to receive their approved permit.

 

[Noctis]

If I applied for a permit to renovate my carport and had to wait two weeks, I'd probably feel frustrated. I understand that bigger projects take longer to approve.

As customers, we don't know how many applications each staff member has to handle. We hear stories of other areas processing the permits quickly, so we build our own expectations.

 

[Jeff]

We routinely take 2 weeks for simple projects while more complicated projects may take 3-4 weeks. I instruct my staff to be upfront at the beginning of a project regarding review times so the customer isn't calling us out of frustration after one week.