Tracey Norris
New member
- Jun 6, 2024
- 1
- 0
How do you handle unreasonable contractors/permit runners/homeowners
when it comes to permit release times.
when it comes to permit release times.
- Location
- United States
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Make sure they know you hear them; most people want to be related to.
I have learned to always overestimate the timeline, instead of saying 2 weeks - I say 3-4 weeks for cushion.
be friendly and always communicate.
The jurisdiction to the south of us is 4-6 months, so we don't get many complaints.
Exactly. It's all about being responsive and apologetic when it's taking a little longer than expected. We're all human after all and with an update or two it goes a long way I think.Be clear upfront, they will typically be thankful for even getting a timeframe of expected approval and/or plan review comments or have an idea of when they should check back in to see where the review is at.